01
Identify your install
Name, email, install date — VIN helps but is optional. We find your work order in seconds.
Lifetime warranty · since 2008
Every Tint Factory install ships with a lifetime warranty. Tell us what's happening, upload a photo or two, and we'll book your service appointment automatically.
Our promise
The warranty does not expire. The film bubbles, it peels, the color shifts — we make it right. As long as you own the car.
How it works
Most claims are resolved in a single visit. Covered issues are auto-scheduled. Edge cases get a callback within one business day.
Name, email, install date — VIN helps but is optional. We find your work order in seconds.
Pick from common issues — edge lift, bubbles, color shift — or tell us in your own words.
Up to six photos. Wide shot + close-up is ideal. Drag-and-drop or tap to pick.
Covered issues auto-book your service appointment at the location you pick. Done.
What's covered
The lifetime warranty covers the film itself. Tint Care covers everything else — road debris, accidents, re-tints when you change your mind.
Manufacturing defects in the film and our installation. Free service for as long as you own the vehicle.
Coverage for accidents, road debris, and free re-tints. Starts at $9.99/mo. Like AppleCare, for your tint.
Start your claim
Fill in what you can. We'll handle the rest.
Questions
Manufacturing defects in the film and any installation error on our side. Bubbling, peeling, edge lift, delamination, adhesive failure, and premature color shift (a.k.a. "purple-out") are all covered for as long as you own the car.
The base warranty is tied to the original owner. Tint Care plans transfer with the vehicle when the new owner registers within 30 days.
Damage from accidents, road debris (rocks, hail), cleaning with abrasive chemicals or ammonia-based glass cleaner, attempts at DIY repair, automatic car washes within 30 days of install, and intentional scratching. Add Tint Care for accident + road-debris coverage.
Yes — film and labor are free for covered issues. Edge cases needing in-person inspection are quoted upfront.
Most edge-lift and bubble repairs are done in 60–90 minutes. Full re-tints take the same time as the original install (60–190 minutes depending on the vehicle).
Tint Care covers accidents, road-debris damage, and free re-tints — three tiers starting at $9.99/mo.